8th edition - 27 October 2022, 8:30 - 14:30
Radisson Blu Hotel Bucharest
Following the past two years’ unprecedented changes and shifts in the patterns of the workplace
for both employees and companies’ work experience, this year offered employers of all sizes a chance
to take a deeper look on how their organization and teams have adjusted to these changes and shifts in the mindset of work. Hopefully, 2022 managed to turn the challenges into empowered resolutions, as well as to refine and improve the overall work-related aspects.
To highlight the evolution of workplace, people engagement and workforce-related aspects of the current business world, THE DIPLOMAT-BUCHAREST organizes the 8th edition of PEOPLE
EMPOWERING BUSINESS FORUM in 2022, on October 27, at Radisson Blu Hotel, Bucharest.
What remains the same is the power of inclusive leadership, collaborative work, interconnected workplaces and shared know-how, inspirational management, ruling with a purpose to the higher
good, the engagement of people at organizational decision making..
• Enable cross-functional collaboration: position developers, tenders, administrators and consultants at the executive leadership table
• Talk Numbers: analyze the ROI of operational practices & convey a data story to your business leaders
• Upgrade your KPIs: the workforce metrics you need to use to meet your workplace KPIs
• Elevate the Customer Experience: the mission critical priority to drive enhanced business results
• Career Development: establish and advance a data-driven and people-centric organizations
• Heads of Workforce Planning and Recruitment, Organizational Development & Capability
• Leaders of the HR industry
• HR solutions & technology providers
• Workplace professionals
8:30 - 9:00
9:00 - 10:30
CREATING A CULTURE OF INCLUSIVE COLLABORATIVE WORK
This year consolidated the new work norms. Leaders of organizations, managers and decision makers embraced the change and turned the challenges into opportunities in their work environment. They have been inspired and inspired the teams at their turn to grow their businesses in a new way. What remained the same and is here to stay, is that working with a purpose and for the greater good is the key to succeed. A true leader at the forefront of change
is that one that embraces the new way of leading, one of a more human-related nature that overpowers the old management system and forge new cultures and approaches of work.
10:30 - 10:50
10:50 - 12:00
CONSOLIDATING A CULTURE OF CONNECTION AND TRUST
In order to create and consolidate a viable culture of connection within the company, employers and managers have to pay true attention and exercise the empathy to the voice of their teams and employees. They have a say and, as the past years proved, the retention is hard to achieve and must be earned. “People power performance”, was one of the strongest statements of past years and it remains true on a long term. Enabling people’s visibility in the company, having their voice being heard, make them count and engage them in the company’s culture only can lead to a better performance and retaining talents. Trust also means well-being and
DIVERSITY AND INCLUSION IN THE WORKPLACE
Diversity and inclusion are two interconnected and very valuable concepts, however, they are also they are far from interchangeable. Diversity is about representation or the make-up of an entity. Inclusion is about how well the contributions, presence, and perspectives of different groups of people are valued and integrated into an environment and organization. The executive teams portray best how much the diversity and inclusion are practiced within the organization and is a huge signifier to the rest of the workforce The top management and leadership of a company speaks loudly about the organizational culture. In fewer words, for an employer, company, team of any kind, it is vital to create an environment where everyone has a feeling of connectedness, inclusion and purpose of its work role and functionality.
12:00 - 12:20
LEARNING AS A DRIVER OF BUSINESS SUCCESS
Data literacy. Business acumen. Digital integration: HR professionals need the ability to make data-driven and evidence-based decisions and to develop their ability to read, understand, create, and communicate data as information to influence decision making. Also they need to understand the business, its strategy, its customers, and its context. Moreover, all these should be tech-based and enabled by efficient technology tools that are easily integrated, understood and used within the organizations.
The increase of remote working requires suitable and well-functioning processes that ensure a digital workplace that supports both your organization and your employees. This requires adjustments in the HR processes, processes for internal communication and remote leadership.
12:20 - 13:30
HR & EMPLOYER STRATEGIES TO IMPACT CUSTOMER & EMPLOYEE EXPERIENCE
The customer experience and employee experience are directly related to the business organizations’ strategies to find the right way on adjusting, implementing and make them valuable and understood along the organization.
HR leaders and customer experience (CX) leaders collaborate to create better experiences for both employees and customers. The final objective is to create and consolidate loyalty, decrease and prevent attrition and build a strong and valuable branding experience. How are the companies approach the employee engagement, loyalty and fresh insight in work process in 2022?
THE IMPACT OF DIGITAL WORKING & FLEXIBLE WORKSPACE
Workplaces and work functions changed intensely and unescapable in the past years. The almost fully digitalized work, the remote, flexible and hybrid work models made companies to get rid of redundant task frameworks, to take decisions faster and in a more flexible manner. In the same time, the tech-based skills of employees have been put to a test. Needless to say, the mix of generations and the seniority – not to tech-savvy – still face challenges in the new work environment and the new world that changes without previous notice. Innovation is driven by automation, such as self-service tools that remove time-consuming administrative tasks and has to be embraced with open mind and high tolerance at fast-paced change with the outmost focus on technology and digital skills.
13:30 - 14:30
Radisson Blu Hotel
Calea Victoriei 63-81, București 010065
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