9th edition - 19 October 2023, 9:002
Grand Hotel Bucharest
The work landscape strongly changed as a steep result of the past years’ events. The continuous and ever
tiring negotiations on hybrid and remote working styles, labor legislation updates, the shifts in the working
patterns, concepts such change fatigue, quiet resignation, detachment, attrition, retention, DEI, ESG, are just
a few of aspects present in all companies’ agendas. However, behind these concepts, are the companies’ business objectives juxtaposed with people’s needs, expectations and working styles, facing the everyday challenges of personal and professional lives.
To highlight the evolution of the current business scene, THE DIPLOMAT-BUCHAREST organizes the 9th edition of PEOPLE EMPOWERING BUSINESS FORUM, 2023 Edition on October 19th, at GRAND HOTEL Bucharest.
What do employees value most in 2023 and how is this matched with employers’ expectations and business priorities? How can leaders transform the formal corporate communication into a clear, transparent, humanized dialogue? Which are the new realities of the new work landscape, how to convert them from
burden to growth and evolution opportunities?.
• Enable cross-functional collaboration: position developers, tenders, administrators and consultants at the executive leadership table
• Talk Numbers: analyze the ROI of operational practices & convey a data story to your business leaders
• Upgrade your KPIs: the workforce metrics you need to use to meet your workplace KPIs
• Elevate the Customer Experience: the mission critical priority to drive enhanced business results
• Career Development: establish and advance a data-driven and people-centric organizations
• Heads of Workforce Planning and Recruitment, Organizational Development & Capability
• Leaders of the HR industry
• HR solutions & technology providers
• Workplace professionals
9:00 - 10:00
10:00 - 11:00
TRANSFORMING THE FORMAL LEADERSHIP INTO AUTHENTIC FOLLOWERSHIP
In short, followership is a reciprocal process of leadership that refers to the willingness to follow within a team or organization. With the past years’ changes, managers and their teams faced the same work reality and this turned into the opportunity of reshaping the formal hierarchy organizational relationships.
The leaders and managers understood that, for being at the forefront of change, they need to embrace the new way of leading, a humanized approach versus a formal one and have to give a facelift to the traditional management styles and forge new cultures and approaches of work..
11:00 - 11:15
11:15 - 12:15
WORK WITH A PURPOSE
Employees seek personal value and purpose at work and the companies are pressed to deliver. In order to create and consolidate an authentic culture of connection within the company, employers and managers have to engage into a continuous dialogue and exercise the empathy within their teams. In the past years, the work reality showed that retention is even harder to be achieved and must be continuously earned. Empowering people’s need to be given a voice in the company, being understood, heard and listened to, results in a strong engagement and leads to a better performance and retaining talents.
CONTINUOUS LEARNING DOESN’T HAVE TO BE A BURDEN
For many employees, continuous learning may be both a gift and a burden. It is in the power of
specialized departments and their specialists and leaders to move the pin towards the brighter side of learning and development. The tough love aspects of continuous learning have to be pitched to employees as an advantage, a continuous preparation to professional performance, a way of approaching life evolution. Continuous learning is no longer advantageous, it’s necessary. And the role model has to be firstly played by leaders.
12:15 - 12:30
12:30 - 13:30
THE LINK BETWEEN EMPLOYER BRANDING, EMPLOYEE EXPERIENCE AND CUSTOMER EXPERIENCE
Employee engagement stands for creating an employee-centric culture that requires more than just a competent HR department. There’s a highly emotional component to fully engaging employees. Also, the customer experience and employee experience are directly related to the business organizations’ strategies to find the right way on adjusting, implementing and make them valuable and understood along the organization. HR leaders and customer experience leaders collaborate to create better experiences for both employees and customers. The final objective is to create and consolidate loyalty, decrease and prevent attrition and build a strong and valuable branding experience.
DIVERSITY, EQUITY AND INCLUSION IN THE SPOTLIGHT
Workplaces that excel in diversity, equity and inclusion drive better business outcomes for organisations.
Diversity and inclusion are two interconnected and very valuable concepts; however, they are also they are far from interchangeable. Workplaces that excel in diversity, equity and inclusion drive better business outcomes for companies. DEI has become the golden standard for a company’s state oh health and performance.
13:30 - 14:30
Grand Hotel Bucharest
Bulevardul Nicolae Bălcescu 4, București 010051
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