People Empowering Business 
Forum 2023

FIRST SESSION: CEO TALKS

TRANSFORMING THE FORMAL LEADERSHIP INTO AUTHENTIC FOLLOWERSHIP
In short, followership is a reciprocal process of leadership that refers to the willingness to follow within a team or organization. With the past years’ changes, managers and their teams faced the same work reality and this turned into the opportunity of reshaping the formal hierarchy organizational relationships.
The leaders and managers understood that, for being at the forefront of change, they need to embrace the new way of leading, a humanized approach versus a formal one and have to give a facelift to the traditional management styles and forge new cultures and approaches of work..

Refreshment break

SECOND SESSION: THE NEW WORK PERSPECTIVE

WORK WITH A PURPOSE
Employees seek personal value and purpose at work and the companies are pressed to deliver. In order to create and consolidate an authentic culture of connection within the company, employers and managers have to engage into a continuous dialogue and exercise the empathy within their teams. In the past years, the work reality showed that retention is even harder to be achieved and must be continuously earned. Empowering people’s need to be given a voice in the company, being understood, heard and listened to, results in a strong engagement and leads to a better performance and retaining talents.
CONTINUOUS LEARNING DOESN’T HAVE TO BE A BURDEN
For many employees, continuous learning may be both a gift and a burden. It is in the power of
specialized departments and their specialists and leaders to move the pin towards the brighter side of learning and development. The tough love aspects of continuous learning have to be pitched to employees as an advantage, a continuous preparation to professional performance, a way of approaching life evolution. Continuous learning is no longer advantageous, it’s necessary. And the role model has to be firstly played by leaders.

Refreshment break

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THIRD SESSION: A GREAT PLACE TO WORK IS ABOUT PEOPLE

THE LINK BETWEEN EMPLOYER BRANDING, EMPLOYEE EXPERIENCE AND CUSTOMER EXPERIENCE
Employee engagement stands for creating an employee-centric culture that requires more than just a competent HR department. There’s a highly emotional component to fully engaging employees. Also, the customer experience and employee experience are directly related to the business organizations’ strategies to find the right way on adjusting, implementing and make them valuable and understood along the organization. HR leaders and customer experience leaders collaborate to create better experiences for both employees and customers. The final objective is to create and consolidate loyalty, decrease and prevent attrition and build a strong and valuable branding experience.
DIVERSITY, EQUITY AND INCLUSION IN THE SPOTLIGHT
Workplaces that excel in diversity, equity and inclusion drive better business outcomes for organisations.
Diversity and inclusion are two interconnected and very valuable concepts; however, they are also they are far from interchangeable. Workplaces that excel in diversity, equity and inclusion drive better business outcomes for companies. DEI has become the golden standard for a company’s state oh health and performance.